Shipping policy

We aim to deliver your collectibles safely and promptly. Please review our shipping policy below to understand our delivery process.

Order Processing

  • Cut-off Time: 2:00 PM Eastern Time (ET)

  • Orders placed before 2:00 PM ET will begin processing the same business day.

  • Orders placed after 2:00 PM ET will begin processing the next business day.

  • Orders placed on Sundays or federal holidays will begin processing on the next business day.

Handling Time

Once your order is confirmed, our team prepares your items for shipment. This process typically takes 1–2 business days. We fulfill orders Monday through Saturday.

Transit Time

After your order has been packaged and handed off to our carrier, delivery typically takes 2–4 business days. Shipments leave our facility Monday through Saturday.

Tracking Your Order

You will receive a confirmation email with tracking information once your order ships. You can track your order on the Order Status Page.

Shipping Carriers

We work with reliable shipping partners (USPS & FedEx) to ensure your collectibles arrive safely. Tracking information will be provided via email once your order has shipped.

Questions?

For any questions about your shipment, please contact our customer support:

  • Business Name: IsoCap

  • Phone number: 633409940

  • Email: compagnonhugollc@outlook.com

  • Physical address: 142 Avenue des Arènes de Cimiez, 06000 Nice, France